The headset for the digital contact centre
Jabra Engage 50 – A true digital headset
Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.
The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.
Compatible with your platform
All Jabra USB headsets and speakerphones work with all the most popular online voice call services. Our products work out of the box and allow you to combine perfect sound quality with excellent comfort.
SUPERIOR SOUNDING CALLS
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
3-microphone technology
A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds for a superior call experience.
Hearing protection
Engage 50 offers the highest levels of hearing protection, including PeakStop™ 105 dB SPL and IntelliTone™ 2.0 and conforming to Noise at Work, G616 and OSHA guidelines.
Intelligent Volume Control
Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.
EASY-TO-USE
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
Skype for Business Open Office
The Engage 50 headset is Skype For Business Open Office certified when used with the Microsoft variant of the control unit.
ENHANCE AGENT FOCUS
Reduce interruptions and enhance agents’ focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents’ focus.
IMPROVE CUSTOMER EXPERIENCE
Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.
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